Most tech-enabled service startups mistake service-market fit for product-market fit
What changes and what stays the same when human service providers enter the mix
Capturing the missing middle between facts and goals
If they can’t be wrong, they can’t be right
Use this one weird trick to manage your team more effectively
Measure twice, cut once
Taking the guesswork out of policies and procedures
Efficientia delenda est
Mining the wisdom of the species
How a space colony simulator teaches players to be good founders
Making the Sisyphean more pleasant
An exercise in autodidacticism and self-PM’ing